Zip Bizz Legal & Support Portal

About Us

Enterprise Multi-Business Field Service Management (FSM) platform engineered for specialized machinery, HVAC, and industrial equipment operations.

About Us

Zip Bizz, engineered and operated by Ziplink Consultancy Pvt. Ltd., is an enterprise-grade Multi-Business Field Service Management (FSM) and Equipment Operations platform. Designed to power specialized maintenance contractors, machinery manufacturers, HVAC specialists, and multi-business field service enterprises, Zip Bizz unifies web dashboards and native mobile applications for seamless service coordination.

Our Mission

To empower multi-industry field service organizations with real-time workforce visibility, automated equipment maintenance, transparent AMC contract billing, and maximum asset uptime through cutting-edge cloud technologies.

Multi-Business Architecture

Zip Bizz is architected from the ground up to support multiple industry verticals with dynamic terminologies, custom field schemas, and specialized inspection workflows:

  • Machinery & Equipment Asset Operations: Complete asset installation tracking, component specifications, machine masters, breakdown QR complaint codes, priority response, and preventive maintenance safety audits.
  • HVAC, Air Conditioning & Refrigeration: Asset tracking for compressors, refrigerant types, star ratings, cooling performance checkpoints, and scheduled periodic servicing.
  • Industrial Machinery & Equipment: Service contracts, breakdown troubleshooting, repair orders, spare parts replacement, and customer feedback.

Key Platform Capabilities

Our integrated ecosystem covers end-to-end equipment engineering, installation, and field service workflows:

Breakdown Complaints & QR Dispatch

Instant breakdown ticket logging via equipment QR codes affixed to equipment units, automated technician assignment, defect categorization, and SLA tracking.

Preventive Maintenance

Scheduled monthly and quarterly PM visit rosters, comprehensive safety checklists, inspection checkpoint pointers, and digitized technical reports.

AMC Management

Complete Annual Maintenance Contract (AMC) lifecycle management—including Comprehensive, Semi-Comprehensive, and Non-Comprehensive contract types with renewal alerts.

Installation Projects & Jobs

Multi-phase installation tracking, task prerequisites, stage completions, Bill of Materials (BOM), and material dispatch via Delivery Challans.

GST Billing & Payment Schedules

Automated installment billing, GST-compliant tax invoices, payment collection records, payment terms, and financial reporting.

Public Vendor Self-Onboarding

Seamless public self-registration directly from the mobile app, allowing equipment contractors and service firms to register their company, configure field teams, and launch operations.

Mobile Field Service Apps

Native apps for field technicians and engineers featuring assigned jobs, live GPS site visits, machine photo uploads, customer digital signatures, and offline capability.

Safety, Quality & Engineering Standards

Equipment reliability and safety are our highest priorities. Zip Bizz enforces standardized safety inspection checklists, defect tracking, and regulatory audit records to ensure critical machinery, systems, and industrial equipment operate in strict accordance with national and industrial safety standards.

Who We Serve

  • Service Vendors & Multi-Business Contractors: Fast public registration from the mobile app, company profile setup, technician team assignments, and multi-tenant management.
  • Equipment Manufacturers & OEMs: Complete lifecycle tracking from lead estimation and installation to long-term AMC service.
  • Commercial Properties, Housing Complexes & Asset Owners: Transparent equipment upkeep, instant QR code breakdown lodging, digital service sign-offs, and AMC contract visibility.

Help & Resources

Explore our comprehensive self-service resources, equipment guides, and frequently asked questions in our Help Center.